Privacy Policy

Effective date: 2024-01-01. This policy explains how Cork SMM Institute collects, uses, and protects personal information when you use our website or contact us.

Data we collect

We collect information that you provide through our contact forms, including your name, email address, organisation name, and message content. We also collect technical data such as IP address, browser type, device information, and pages accessed.

How we use your data

• Responding to enquiries and providing training information.
• Improving the content and performance of our website.
• Maintaining security and preventing misuse.
• Complying with legal obligations in Ireland and the EU.

Legal basis for processing

We process personal data based on legitimate interests, consent where required, and to fulfil requests that you initiate. You can withdraw consent at any time by contacting us.

Data storage and retention

Contact submissions are stored only as long as needed to respond and manage enquiries. We review and delete records periodically, unless retention is required for legal or operational reasons.

Third-party services

We use Cloudflare to improve the security and performance of our website. Cloudflare may process certain technical data such as IP addresses, request headers, and traffic patterns. This data is used to protect against malicious activity and to deliver content efficiently.

Cookies and analytics

We use cookies and similar technologies for site functionality and performance analysis. Details are listed in our Cookies Policy. You can control cookies through your browser settings and our cookie banner.

Data security

We apply reasonable technical and organisational measures to protect personal information. Access is restricted to authorised staff and data is handled in line with Irish and EU data protection standards.

Your rights

You have the right to access, correct, or delete your personal data, and to object to processing in certain cases. To exercise these rights, contact us at [email protected].

International transfers

Some service providers may process data outside the European Economic Area. When this occurs, we ensure that appropriate safeguards are in place, such as standard contractual clauses.

Contact

For privacy enquiries, contact us at [email protected] or write to us at Penrose Wharf Business Centre, Penrose Quay, Cork, T23 H6K7, Ireland.